Tourism & Management Studies Print version ISSN 2182-8458On-line version ISSN 2182-8466
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VELOSO, Cláudia Miranda and MONTE, Ana Paula.Validation of a scale of measurement of service quality, image, customer satisfaction and loyalty in traditional trade. TMStudies [online]. 2019, vol.15, n.3, pp.27-35.
ISSN 2182-8458.